Customization
Customization
As a leading manufacturer of fiber optic components, Vsunlight concentrates on researching, designing and analyzing products of optical communication. To better suit the customized requirements of our customers, we offers reliable customized solutions for various industries.
Plan and design
Our expert team conducts thorough research to deeply understand your business needs and challenges, ensuring the solution meets your specific requirements.
✔Customization
✔Professional Consulting
✔Resource Planning
Testing and Compliance
vsunlight products adhere to the most stringent global compliance standards, and Every product is 100% tested in host devices on site in our labs. We ensure that every solution performs effectively and stably in real-world environments.
✔Virtual Testing
✔On-device Testing
✔Product Comprehensive Testing
Management and Operations
With PicOS® and AmpCon™, you can enjoy a flexible and secure network environment, streamline operations, enhance efficiency, and reduce costs.
✔Remote demo test
✔Lifecycle Management
✔Resilient & Efficient
Delivery and Integration
Our professional team ensures rapid and efficient Delivery and Integration, allowing your solution to go live quickly and support smooth business operations.
✔Efficient Logistics
✔Rapid Installation and Deployment
After-Sales Support
With 24/7 technical support and maintenance, we ensure your peace of mind, keeping your business running steadily.
✔On-site Support
✔Product Warranty
✔Spare Parts Service
FAQ
Q What if my product warranty expires when I send it back for repair?
A We calculate the warranty term according to the time you submit the RMA. As long as you submit the application within the warranty term and send it back as specified, it is considered to be within the warranty term.
Q What events, activities, or actions invalidate my free warranty?
A
1. The products have exceeded the warranty term.
2. Damage caused by unauthorized disassembly, modification, and any other human factors.
3. Damage caused by natural disasters such as impact, fire, lightning, flooding, or human negligence.
4. Damage caused by an improper operation of equipment shells, power supplies, etc. during use.
Q Do I have to pay the shipping cost for the repair products?
A During the warranty term, we will repair your products that meet our warranty items for free, and we will pay for the round-trip freight for the warranty products.